Refund Policy

All our products are rigorously checked before dispatching.

Returns

We do not accept exchange or returns unless you receive your parcel:

  • in a damaged condition due to error in shipment OR
  • with missing parts due to error in shipment

To be eligible for a return, your item must be unused and in the same condition that you received it, with tags intact if applicable. It must also be in the original packaging.

Refunds

We don't offer refunds. 

Exchange

If you need to exchange it for the same item, send us an email with your order number at, contact@nainajain.in

Return Address -

Naina Jain

CD-297, Sector 1,
Salt Lake, Kolkata - 700064, West Bengal, India. 

Ph: 033-23373722/033-40611908

You will be responsible for paying for the shipping costs while returning the product. We recommend you to use a trackable shipping service and purchasing a shipping insurance. We would not be responsible for the loss of shipment while returning the product, or damage to the product incurred during the same.